Category Archives: Customer Service

Boxoh.com – A Cool Tool for Visualizing Tracking Numbers

Posted on January 8, 2013 by Paul Cole

Have you checked out Boxoh.com? Enter a tracking number and watch as your package’s journey is displayed on a map. Here’s the route a Kindle I ordered took to get to my home in Portland, Oregon. You could send Boxoh … Continue reading →

Posted in Customer Service, Resources, Shipping | Tagged , , , , , , , , | 1 Comment

Getting Ready for Q4

Posted on September 4, 2012 by Paul Cole

Q4 starts in less than a month. Have you started getting ready? If you haven’t here’s a checklist to get you started: Are you going to be approved to sell toys during the holiday season? Take a look at these … Continue reading →

Posted in Amazon, Amazon Announcements, Customer Service, Entrepreneurs, FBA, Fundamentals, Resources, Seller Help, Values | Tagged , , , , , , , , , , , | 1 Comment

Weekly News Round-up

Posted on August 24, 2012 by Paul Cole

This week in Amazon news, we’ll be looking at Amazon’s attempts to curb counterfeiting, learn about the growing costs of Prime and see how Amazon is investing in California. Amazon Prime Subscribers are Costing Amazon Money – Starting this year, … Continue reading →

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Weekly News Round-Up

Posted on August 10, 2012 by Paul Cole

This week an Amazon news, a customer receives a surprise delivery, Amazon.co.uk has exciting news about ebook sales, Warner Bros. cracks down on pirated DVDs and more. Man orders TV from Amazon — receives assault rifle – An Amazon.com shopper … Continue reading →

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What Does it Mean to Be Perfect?

Posted on July 27, 2012 by Paul Cole

Note: It’s been a very slow week for Amazon news (other than their razor thin profit margins), so I’ll be posting a regular article today: Yesterday, I learned about a new Amazon metric, the Perfect Order Percentage (POP), which is the … Continue reading →

Posted in Amazon, Amazon Announcements, Customer Service, Entrepreneurs, Feedback, Resources, Seller Help | Tagged , , , , , , , , , | Leave a comment